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--- manual:faq:delete_account [2025/12/04 16:19] – created mstupka
+++ manual:faq:delete_account [2026/08/10 16:00] (current) – mstupka
@@ Line 1: / Line 1: @@
 ====== How to delete my Locus Account ======
-<WRAP center round todo 60%>
-work in progress
-</WRAP>
 ----
 If you decide to abandon Locus Map for whatever reason, and you need to delete your user account and all associated data, please **ask for the account deletion**. You can do so in your user profile in the Android and iOS apps or on the web:
-==== Locus Map 4 ====
+===== Locus Map 4 =====
-Main menu > User profile > Manage account > Delete account\\
+Main menu > User profile > Manage account > Delete account\\ {{ :manual:faq:delete_acc_01.gif?nolink |}}
-==== Locus Map Lite ====
+===== Locus Map Lite =====
-Main menu > User profile > Edit profile > Delete account\\
+Main menu > User profile > Edit profile > Delete account\\ {{ :manual:faq:delete_acc_02.gif?nolink |}}
-==== Locus Map Web ====
+===== Locus Map Web =====
-Visit [[https://web.locusmap.app|web.locusmap.app]] > User profile > Manage account > Delete account\\
+Visit [[https://web.locusmap.app|web.locusmap.app]] > User profile > Manage account > Delete account\\ {{ :manual:faq:delete_acc_03.jpg?nolink |}}\\ {{ :manual:faq:delete_acc_04.jpg?nolink |}}
+===== Confirmation =====
-After your deletion request is received, the process of deleting your **Locus account and all associated data** is started:
+The deletion request is protected with a triple confirmation so you can't do it by accident:\\ {{ :manual:faq:delete_acc_05.gif?nolink |}}
+===== Result =====
+After your deletion request is received, the process of deleting your **Locus account and all associated data** is started within 7 days:
   * your **[[manual:user_guide:premium|Premium]]** features are deactivated, e.g. you lose access to the web library
   * your **maps** purchased from commercial providers become inaccessible as they are encrypted by your account
@@ Line 24: / Line 25: @@
 As this process is very complex and engages several services, it can take a few workdays to complete.
+<WRAP center round important>
+**Deleting the Locus account does not cancel your Premium subscription!!!**
+The Premium subscription is managed by Google Play or Apple Store and can only be cancelled when your Locus account is active, either within the **My Premium** section of the main menu or in your Google Play/Apple Store account. [[subs_cancel|More info >>]]
+</WRAP>

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