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manual:faq:disappearing_data

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manual:faq:disappearing_data [2025/10/02 10:06] – [Backup - the best prevention] mstupkamanual:faq:disappearing_data [2025/12/19 10:05] (current) mstupka
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 99,9% of these users are owners of **Xiaomi** or **Huawei/Honor** phones and tablets. The most probable cause of disappearing Locus data in these devices is a very **aggressive memory cleaning software**, part of MIUI or EMUI operating platforms running on these devices. 99,9% of these users are owners of **Xiaomi** or **Huawei/Honor** phones and tablets. The most probable cause of disappearing Locus data in these devices is a very **aggressive memory cleaning software**, part of MIUI or EMUI operating platforms running on these devices.
 ==== Solution ==== ==== Solution ====
-**Exclude Locus Map from memory cleaning**. When your Xiaomi or Huawei alerts you that they desperately need memory cleaning, pleasebe careful. In some devices/OS versions, it is possible to exclude Locus Map from memory cleaning:+**Exclude Locus Map from memory cleaning**. When your Xiaomi or Huawei alerts you that they desperately need memory cleaning, please be careful. In some devices/OS versions, it is possible to exclude Locus Map from memory cleaning:
   * run memory cleaner once   * run memory cleaner once
   * if Locus Map is marked as an app to be cleaned, hold your finger on it and then select to **exclude Locus Map from the process**   * if Locus Map is marked as an app to be cleaned, hold your finger on it and then select to **exclude Locus Map from the process**
  
-Other devices don't offer this option so you have to **exclude Locus from cleaning each time manually** - unfold all categories in the cleaning list and uncheck all boxes containing Locus Map.+Other devices don't offer this optionso you have to **exclude Locus from cleaning each time manually** - unfold all categories in the cleaning list and uncheck all boxes containing Locus Map.
 <WRAP center round important> <WRAP center round important>
 **Never allow fully automatic memory cleaning!!** **Never allow fully automatic memory cleaning!!**
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   * go to Settings > Backup & Filesystem > App data transfer > Load app data > continue:\\ {{ :manual:faq:faq07.jpg |}}It is necessary to select the original **Internal storage/Locus** directory for data move.   * go to Settings > Backup & Filesystem > App data transfer > Load app data > continue:\\ {{ :manual:faq:faq07.jpg |}}It is necessary to select the original **Internal storage/Locus** directory for data move.
 ===== Backup - the best prevention ===== ===== Backup - the best prevention =====
-We strongly recommend making **backups of your data outside of your phone or tablet**. Tracks, points, settings and also downloaded maps can be backed up to a cloud (Dropbox/OneDrive) in Locus:+We strongly recommend making **backups of your data outside of your phone or tablet**. Tracks, points, settingsand also downloaded maps can be backed up to a cloud (Dropbox/OneDrive) in Locus:
   * **[[manual:user_guide:settings:backup_fsys#backup_manager|How to back up your tracks, points, and settings >>]]**   * **[[manual:user_guide:settings:backup_fsys#backup_manager|How to back up your tracks, points, and settings >>]]**
   * **[[manual:user_guide:maps_offline#cloud_backup_of_maps|How to back up your downloaded maps >>]]**   * **[[manual:user_guide:maps_offline#cloud_backup_of_maps|How to back up your downloaded maps >>]]**
  
 **With your data regularly backed up, you don't have to worry.**  **With your data regularly backed up, you don't have to worry.** 
manual/faq/disappearing_data.1759392401.txt.gz · Last modified: by mstupka