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manual:faq:disappearing_data [2024/08/07 11:34] – mstupkamanual:faq:disappearing_data [2024/08/07 11:40] (current) – mstupka
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 99,9% of these users are owners of **Xiaomi** or **Huawei/Honor** phones and tablets. The most probable cause of disappearing Locus data in these devices is a very **aggressive memory cleaning software**, part of MIUI or EMUI operating platforms running on these devices. 99,9% of these users are owners of **Xiaomi** or **Huawei/Honor** phones and tablets. The most probable cause of disappearing Locus data in these devices is a very **aggressive memory cleaning software**, part of MIUI or EMUI operating platforms running on these devices.
-==== Prevention ====+==== Solution ====
 **Exclude Locus Map from memory cleaning**. When your Xiaomi or Huawei alerts you that they desperately need memory cleaning, please, be careful. In some devices/OS versions, it is possible to exclude Locus Map from memory cleaning: **Exclude Locus Map from memory cleaning**. When your Xiaomi or Huawei alerts you that they desperately need memory cleaning, please, be careful. In some devices/OS versions, it is possible to exclude Locus Map from memory cleaning:
   * run memory cleaner once   * run memory cleaner once
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   * during the factory reset, the inner memory is **completely wiped out**.   * during the factory reset, the inner memory is **completely wiped out**.
  
-==== Prevention ==== +==== Solution ==== 
-**Back up your data** before uninstalling the app or resetting your device. **[[manual:faq:disappearing_data&do=edit#backup_-_the_best_prevention|See below >>]]**+**Back up your data** before uninstalling the app or resetting your device. **[[manual:faq:disappearing_data#backup_-_the_best_prevention|See below >>]]**
 ===== System-forced change of default app's working directory ===== ===== System-forced change of default app's working directory =====
 With the arrival of Android 11 Locus Map lost the option to have its working directory in the root of the internal or external storage and was forced to [[https://www.locusmap.app/android-11-brings-a-major-change-to-locus-directories/|use the private sector in /Android/data/ directory]]. Immediately after the change, we introduced an optional **[[manual:faq:android_11_filesystem|simple data transfer]]** which was available to Locus Map users for a temporary period. **The period has now expired and the newest Android OS versions automatically change the path to the Locus Map default directory WITHOUT WARNING**. With the arrival of Android 11 Locus Map lost the option to have its working directory in the root of the internal or external storage and was forced to [[https://www.locusmap.app/android-11-brings-a-major-change-to-locus-directories/|use the private sector in /Android/data/ directory]]. Immediately after the change, we introduced an optional **[[manual:faq:android_11_filesystem|simple data transfer]]** which was available to Locus Map users for a temporary period. **The period has now expired and the newest Android OS versions automatically change the path to the Locus Map default directory WITHOUT WARNING**.
manual/faq/disappearing_data.1723023244.txt.gz · Last modified: 2024/08/07 11:34 by mstupka
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