Table of Contents

FAQ

FAQ

Contacting Us

Have a question, problem, idea?
How to help with app development?

Installation & Locus Account

Error during installation from Google Play
How do I move Locus Map to another phone or tablet
How do I safely migrate my Locus Map Classic data to Locus Map 4?
Is it possible to change the address of my Locus Account?
How do I delete my Locus Account?
Can I get the app without Google Play?
Older versions of Locus Map

Premium And Other Payments

Accepted payment methods
How do I cancel the Premium subscription?
What happens to my data after cancelling/expiration of Premium?
How can I change my Premium plan?
I've purchased Locus Map Classic. Will I get any discount when I buy the Premium?
What are the major differences between Premium Silver features and Locus Map Classic? They look the same.
I need to use Premium on a different phone or tablet. Do I have to buy it again?
Is it possible to transfer my Premium to another account?
How much is LoCoin?
Three free LoMaps for new users
When do I get the invoice for purchasing/subscribing to Premium?

Troubleshooting

Crash reporting
How to create a system bug report?
Losing GPS location or app killed in stand-by mode
How to improve app performance?
None, inaccurate or wrong GPS location and elevation
Problems with points&tracks database
Problems with log in to Locus Store
How to handle the app data on the new Android 11+ file system?
A problem to display an online or a WM(T)S map
Locus Map on the external SD card
Bluetooth sleeping issues
Disappearing maps, points and tracks
Why app needs access to media and other permissions?
Why Bing, Google, Yahoo or Nokia/Ovi maps are not available?
Supported heart rate monitors and other BT/ANT+ sensors

Other How-tos...

How to navigate and plan routes offline?
How to work with elevation data?
How to calibrate compass on my phone?
How to set up the Audio coach?
How to measure distances and areas?
How to clear the map screen?