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--- manual:faq [2021/08/30 09:27] – [Installation] mstupka
+++ manual:faq [2024/03/28 12:20] (current) – [Installation] mstupka
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 {{ :manual:ic_question_alt.png|}}====== FAQ ======
-----
-<WRAP center round info>
-This User Manual is currently under development. It is based on the knowledge base of the previous generation of the Locus Map application and in many places contains images of the previous versions. We are working intensively on its update. Thank you for your understanding.
-</WRAP>
 ----
@@ Line 15: / Line 10: @@
   * [[manual:faq:problem_with_install_from_google_play|Error during installation from Google Play]]
-  * [[manual:faq:libraries_at_start|Error during app initialization]]
+  * [[manual:faq:move_to_new_phone|How do I move Locus Map to another phone or tablet]]
+  * [[manual:faq:pro_to_lm4|How do I safely migrate my Locus Map Classic data to Locus Map 4?]]
+  * [[manual:faq:change_email|Is it possible to change the address of my Locus Account?]]
+  * [[manual:faq:no_google|Can I get the app without Google Play?]]
+  * [[manual:faq:locus_for_ios|Is there Locus Map for iOS?]]
   * [[manual:faq:devices_older_android|Older versions of Locus Map]]
-  * [[manual:faq:move_to_new_phone|Moving Locus Map to another phone or tablet]]
-  * [[manual:faq:pro_to_lm4|How do I safely migrate my Locus Map Pro data to Locus map 4?]]
-==== Subscription and other payments ====
+==== Premium and other payments ====
-  * [[manual:faq:subs_cancel|How do I cancel the subscription?]]
-  * [[manual:faq:subs_higher|What if I want to upgrade to a higher subs plan?]]
-  * [[manual:faq:subs_discount|I've purchased Locus Map Pro. Will I get any discount when I buy a subscription?]]
-  * [[manual:faq:subs_differences|What are the major differences between Silver subs features and the original Locus Map Pro? They look the same.]]
   * [[manual:faq:accepted_payments|Accepted payment methods]]
-  * [[manual:faq:new_device_do_i_have_to_pay_again|I need to use Premium subscription on a different phone or tablet. Do I have to buy it again?]]
+  * [[manual:faq:subs_cancel|How do I cancel the Premium subscription?]]
-  * [[manual:faq:transfer_of_locus_pro_licence|Is it possible to transfer my Premium subscription to another account?]]
+  * [[manual:faq:subs_cancel_data|What happens to my data after cancelling/expiration of Premium?]]
+  * [[manual:faq:subs_higher|How can I change my Premium plan?]]
+  * [[manual:faq:subs_discount|I've purchased Locus Map Classic. Will I get any discount when I buy the Premium?]]
+  * [[manual:faq:subs_differences|What are the major differences between Premium Silver features and Locus Map Classic? They look the same.]]
+  * [[manual:faq:new_device_do_i_have_to_pay_again|I need to use Premium on a different phone or tablet. Do I have to buy it again?]]
+  * [[manual:faq:transfer_of_locus_pro_licence|Is it possible to transfer my Premium to another account?]]
   * [[manual:faq:how_much_does_locoin_cost|How much is LoCoin?]]
   * [[manual:faq:free_maps_for_new_users|Three free LoMaps for new users]]
-  * [[manual:faq:locus_pro_invoice|When do I get the invoice for subscribing to Premium?]]
+  * [[manual:faq:locus_pro_invoice|When do I get the invoice for purchasing/subscribing to Premium?]]
 ==== Troubleshooting ====
   * **[[manual:faq:issue_reporting|Crash and other faults]]**
   * [[manual:faq:how_to_create_debug_log|How to create an error message/log?]]
+  * [[manual:faq:gps_lost_fix_android6|Losing GPS location or app killed in stand-by mode]]
+  * [[manual:faq:android_11_filesystem|How to handle the app data on the new Android 11+ file system?]]
   * [[manual:faq:locus_performance|How to improve app performance?]]
-  * [[manual:faq:access_bing_google_yahoo_nokia_maps|Why Bing, Google, Yahoo or Nokia/Ovi maps cannot be used]]
+  * [[manual:faq:wrong_gps_data|Inaccurate or wrong GPS location and elevation]]
-  * [[manual:faq:locus_for_ios|Is there Locus Map for iOS?]]
-  * [[manual:faq:support_for_hrm_monitors|Supported heart rate monitors and other BT/ANT+ sensors]]
   * [[manual:faq:problems_points_tracks_database|Problems with points&tracks database]]
   * [[manual:faq:problem_login_store|Problems with log in to Locus Store]]
-  * [[manual:faq:locus_on_external_sdcard|Locus on external SD card]]
+  * [[manual:faq:locus_on_external_sdcard|Locus Map on the external SD card]]
-  * [[manual:about:permissions|Why app needs access to media and other permissions]]
-  * [[manual:faq:gps_lost_fix_android6|Losing GPS location or app killed in stand-by mode]]
   * [[manual:faq:bt_sleep_issues|Bluetooth sleeping issues]]
   * [[manual:faq:disappearing_data|Disappearing maps, points and tracks]]
-  * [[manual:faq:android5api|Why is it impossible to use Android 5+ API for full SD card access?]]
+  * [[manual:about:permissions|Why app needs access to media and other permissions?]]
-  * [[manual:faq:locus_not_work_without_gplay|Subscribed version of the app doesn't run without Google Play Store installed]]
+  * [[manual:faq:access_bing_google_yahoo_nokia_maps|Why Bing, Google, Yahoo or Nokia/Ovi maps are not available?]]
+  * [[manual:faq:support_for_hrm_monitors|Supported heart rate monitors and other BT/ANT+ sensors]]
 ==== Other how to... ====
-  * [[manual:faq:how_to_navigate _offline|How to navigate and plan routes offline?]]
+  * [[manual:faq:how_to_navigate_offline#lorouter_offline|How to navigate and plan routes offline?]]
   * [[manual:faq:how_to_add_map_shading|How to work with elevation data?]]
   * [[manual:faq:how_to_calibrate_compass|How to calibrate compass on my phone?]]
   * [[manual:user_guide:tracks:recording:trainingmanager|How to set up the Audio coach?]]
-  * [[manual:faq:how_to_maps_sdcard|How to use maps on external SD card?]]
   * [[manual:user_guide:functions:measure|How to measure distances and areas?]]
+  * [[manual:user_guide:mainscr_lpanel#clean_up|How to clear the map screen?]]

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