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manual:faq:how_to_create_debug_log [2021/04/19 11:21] – [General solution for all Android versions] mstupka | manual:faq:how_to_create_debug_log [2024/04/08 10:57] (current) – mstupka | ||
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+ | <WRAP center round important> | ||
+ | **If you use Locus Map in a version newer than 4.3, __send us your user ID first__** (Menu > About app/ | ||
+ | </ | ||
- | Logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android: | + | If the internal issue identification fails, logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android: |
===== Devices with Android 4.2 and higher ===== | ===== Devices with Android 4.2 and higher ===== | ||
- | - Open the settings of your device and make sure you can access “Developer Options”. In case that you do not see this option in the settings list, please follow the instructions [[http://androidcentral.us/2013/11/enable-developers-options-android-4-4-kitkat/|here >>]]. | + | - Open the settings of your device and make sure you can access “Developer Options”. In case that you do not see this option in the settings list, please follow the instructions [[https://www.greenbot.com/article/2457986/how-to-enable-developer-options-on-your-android-phone-or-tablet.html|here >>]]. |
- Repeat the action in Locus that causes the crash | - Repeat the action in Locus that causes the crash | ||
- Move to the above-mentioned “Developer Options” in the settings of your device | - Move to the above-mentioned “Developer Options” in the settings of your device | ||
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==== Android 7.0+ ==== | ==== Android 7.0+ ==== | ||
After tapping "Take bug report" | After tapping "Take bug report" | ||
- | ===== MIUI ROMs ===== | + | ===== Xiaomi - MIUI ROMs ===== |
==== MIUI 7 and older ==== | ==== MIUI 7 and older ==== | ||
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- go to //Security > Permissions > Root access// > Allow root access to CatLog | - go to //Security > Permissions > Root access// > Allow root access to CatLog | ||
- go on the same way as in case of devices with Android OS older than 4.1 | - go on the same way as in case of devices with Android OS older than 4.1 | ||
- | ==== MIUI 8 ==== | + | ==== MIUI 8 and newer ==== |
- tap *#*#284#*#* on your phone dial | - tap *#*#284#*#* on your phone dial | ||
- copy the bugreport from your memory directory // | - copy the bugreport from your memory directory // | ||
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Instructions below are used for creating a detailed log but the procedure is more complicated. | Instructions below are used for creating a detailed log but the procedure is more complicated. | ||
- | - Download **[[https:// | + | - Download **[[https:// |
- Run it | - Run it | ||
- Press Y/Yes to install ADB and Fastboot or N/No to skip | - Press Y/Yes to install ADB and Fastboot or N/No to skip |