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--- manual:faq:subs_higher [2022/01/13 15:33] – mstupka
+++ manual:faq:subs_higher [2022/04/20 12:18] (current) – mstupka
@@ Line 1: / Line 1: @@
-====== What if I want to upgrade to a higher tier? ======
+====== What if I want to change my Premium plan? ======
 ----
-**You can do so any time.** Your old subscription is terminated at the moment of confirmation of the payment for the higher tier. The **remaining unused money for the old subscription transfer to the new one** and the payment term is postponed according to the sum recalculated according to the new subscription.
+There are several possible options for migration between two Premium plans before the expiration of the current plan with immediate effect:
+===== Silver subscription to Gold subscription =====
+  * Your old subscription is terminated at the moment of confirmation of the payment for the higher tier. The **remaining unused money for the old subscription is transferred to the new one** and the payment term is postponed according to the sum recalculated according to the new subscription.
 **Example**:
@@ Line 11: / Line 14: @@
 //Albert’s **Silver** subscription ends immediately. Since he paid for a full month (April 1-30) but upgraded halfway through the subscription period, half of a month’s subscription (0.5 €) is applied to his new subscription. However, since that new subscription costs 24 € per year, the 0.5 € credit balance pays for only one week (April 16-23), so on April 24, he is charged 24 € for a new subscription and another 24 € on April 24 of each year following.//
+===== Silver subscription to one-time Gold =====
+  *  We'll suspend your Silver subscription while you enjoy the one-time Gold. After the end of the one-time payment period, the subscription term will continue until its full length expires.
+===== One-time Gold to one-time Silver  =====
+  * We will use your remaining funds for the original Gold to extend the new one-time Silver purchase accordingly.
+===== Shorter one-time Premium to longer one-time Premium of the same level =====
+  * We’ll add the unused time of the original period to your new one-time purchase.
+===== One-time Silver to one-time Gold =====
+  * The app will be switched to Gold immediately. The funds for the remaining Silver will be used to extend the new one-time Gold period accordingly.
+===== One-time Premium to subscribed Premium of the same level =====
+  * We’ll use the remaining funds for the original one-time period to extend the new subscription term accordingly.
+===== One-time Silver to Gold subscription =====
+  * The app will be switched to Gold immediately. The funds for the remaining Silver will be used to extend the new Gold subscription term accordingly.
+===== One-time Gold to Silver subscription  =====
+  * We’ll use your remaining funds for the original Gold to extend the new Silver subscription term accordingly.
+<WRAP center round info>
+Other options for the transfer of the Premium plan are possible only** after the expiration of the full period** of the first plan.
+</WRAP>

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