Locus Map 4 - Knowledge Base - manual:faq

accepted_payments

Anonymous (anonymous@undisclosed.example.com) — 2025-12-12T09:32:14+00:00

Accepted payment methods ---------- Google Play Premium features can be purchased or subscribed to within the app, and the Google Play Store administers the process. Also, the in-app purchases in the Locus Store are processed by Google services. The accepted payment methods vary according to the country of the purchase:

access_bing_google_yahoo_nokia_maps

Anonymous (anonymous@undisclosed.example.com) — 2025-12-19T09:55:53+00:00

Bing, Google, Yahoo or Nokia/Ovi maps cannot be used Locus application does not support the usage of these maps as it does not comply with the terms of use set by the providers of these maps. If you use these maps in Locus in spite of this fact, it is probably thanks to a third-party add-on MapTweak or other methods that are not developed nor authorized by

android_11_filesystem

Anonymous (anonymous@undisclosed.example.com) — 2025-12-18T14:19:27+00:00

Using Locus Map on Android 11+ file system ---------- What is this all about? In November 2021, Google launched a new file management system in Android 11 and the following versions, bringing a major change to the way Locus Map and other applications handle their data: *

bt_sleep_issues

Anonymous (anonymous@undisclosed.example.com) — 2025-12-19T08:57:46+00:00

Bluetooth sleeping issues ---------- If you lose BT connection during track recording only when the display is off for at least 3 hours, you may have a battery power saving setup issue. The following solutions do not help if you don't have a stable BT connection during track recording with the display always on.

change_email

Anonymous (anonymous@undisclosed.example.com) — 2026-04-21T11:44:45+00:00

How to change the address of my Locus account? ---------- Log-in methods Visit web.locusmap.app and open your user profile (top right corner). Tap Login methods: Here you can manage the methods with which you log in to your Locus account. You can add or delete a Google, Apple, Facebook or email authentication method. You can also

cusom_subdirs

Anonymous (anonymous@undisclosed.example.com) — 2025-04-11T13:27:09+00:00

Transfer of custom subdirectories and external maps ---------- It is no longer possible to use previously defined custom sub-directories due to the recent changes in the Android file system - the custom data have to be transferred to the app private folder. Vector maps and SRTM data If you had this data stored in custom sub-directories, Locus Map detects them and offers to

delete_account

Anonymous (anonymous@undisclosed.example.com) — 2025-12-10T15:44:20+00:00

How to delete my Locus Account ---------- If you decide to abandon Locus Map for whatever reason, and you need to delete your user account and all associated data, please ask for the account deletion. You can do so in your user profile in the Android and iOS apps or on the web:

devices_older_android

Anonymous (anonymous@undisclosed.example.com) — 2025-04-01T09:55:23+00:00

Older versions of Locus Map ---------- Downgrade It may happen that the newest version of Locus Map doesn't work as you've expected and you want to downgrade. We respect that and we offer older versions for download and installation from our public repository: Instructions

disappearing_data

Anonymous (anonymous@undisclosed.example.com) — 2026-04-20T13:57:01+00:00

Maps, points and tracks disappeared! ---------- From time to time, some users complain that their Locus Map data mysteriously disappeared. Most often, they noticed that after their system update, after restarting the phone, and of course, after the factory reset. Here's the list of the most probable reasons for this issue:

free_maps_for_new_users

Anonymous (anonymous@undisclosed.example.com) — 2025-12-12T10:02:10+00:00

Three free LoMaps for new Locus users ---------- All new Locus Map users are given three free LoMaps as a welcome gift. Why? It is a way Locus Team expresses their gratitude to their users for installing Locus Map. * What are LoMaps? Where can I get them? In the

getting_involved

Anonymous (anonymous@undisclosed.example.com) — 2022-04-13T13:14:58+00:00

How to get involved in Locus Map development? ---------- Locus Map Beta testing As all other mobile or PC applications also Locus Map needs testing and feedback before releasing a new version with new functions and features. Therefore there are so-called Beta versions pre-released on which these new functions and features are tested by developers and helpful users as well.

gps_lost_fix_android6

Anonymous (anonymous@undisclosed.example.com) — 2025-10-17T09:48:34+00:00

Why Locus Map loses fixed GPS location or is killed by OS in standby mode ---------- Increasingly, users have reported issues with losing their GPS signal during track recording when their device enters standby, resulting in direct lines instead of accurately recorded tracks.

how_much_does_locoin_cost

Anonymous (anonymous@undisclosed.example.com) — 2025-12-12T10:00:33+00:00

How much is LoCoin? ---------- What is a LoCoin? LoCoin is our “virtual currency” which is used for purchasing various data (maps, POIs,..) in Locus Store. (Locus > Menu > Store). More about LoCoins >> How much? * 100 LoCoins is roughly 1 Euro + VAT * Why roughly? Because if you purchase more LoCoins, you get a couple of LoCoins as a bonus:

how_to_add_map_shading

Anonymous (anonymous@undisclosed.example.com) — 2023-04-27T08:09:06+00:00

How to work with elevation data in Locus? ---------- Available only with Premium Elevation data are necessary for many aspects of work with Locus: * base of calculation of route elevation gain when planning. * definition of elevation of point objects (POIs, geocaches...)

how_to_calibrate_compass

Anonymous (anonymous@undisclosed.example.com) — 2025-09-12T10:12:47+00:00

How to calibrate the compass on my phone? ---------- The hardware electronic compass built into your device may need calibration occasionally. Either it does not display the bearing correctly, or an application prompts you about the necessity of compass calibration.

how_to_create_debug_log

Anonymous (anonymous@undisclosed.example.com) — 2025-11-20T11:13:18+00:00

How to create a system bug report ---------- Some issues may require deeper investigation by Locus Map developers. In these cases, a helpdesk representative may ask you to send a bug report from your Android device. Follow the steps in this article to unlock developer options, create a bug report, and send it to helpdesk:

how_to_navigate_offline

Anonymous (anonymous@undisclosed.example.com) — 2026-04-17T13:23:08+00:00

Routers, their setup and use ---------- The Route Planner and Navigate to use services of route-generating engines called routers. The router generates a route based on selected profiles and their parameters. Each profile relates to an activity (hiking, nordic skiing...) or a means of transport (bike, car

issue_reporting

Anonymous (anonymous@undisclosed.example.com) — 2025-12-03T15:03:07+00:00

Crash Reporting ---------- When the application unexpectedly stops or closes down and a crash pop-up window is displayed, or one of Locus Map's features does not work properly or does not work at all,... Please do the following: * repeat the action leading to the error

locus_for_ios

Anonymous (anonymous@undisclosed.example.com) — 2026-04-24T14:00:14+00:00

Locus Map Lite An early iOS version of Locus Map ---------- About An early stage of the iOS variant of outdoor navigation app Locus Map, full-featured and popular on Android devices. Development started from scratch in 2023. In February 2026, the app offers the following:

locus_on_external_sdcard

Anonymous (anonymous@undisclosed.example.com) — 2025-12-19T08:53:51+00:00

Locus data on external SD card ---------- OS-related assumptions Android 11+ In November 2021, Google launched a new file management system in Android 11 and the following versions, bringing a major change to the way Locus Map and other applications handle their data: *

locus_performance

Anonymous (anonymous@undisclosed.example.com) — 2020-11-26T14:42:19+00:00

How to improve Locus Map's performance? ---------- There are a few factors that can slow the app response down which may be sometimes annoying. To prevent Locus lagging try to adhere to the following principles: Turn off extra map layers Map features like

locus_pro_invoice

Anonymous (anonymous@undisclosed.example.com) — 2025-12-12T10:03:20+00:00

When do I get the invoice for purchasing/subscribing to Premium? ---------- Google Play Store issues an invoice for each purchase. However, the invoice is not rendered immediately after the transaction but only after the closure of accounts at the end of the actual month.

move_to_new_phone

Anonymous (anonymous@undisclosed.example.com) — 2025-09-24T14:13:10+00:00

Moving Locus to another phone or tablet ---------- You have purchased a new mobile or tablet. Or you are getting ready for a factory reset. Follow the instructions on how to move Locus Map, its settings and all its data (maps, tracks, points) safely into the new (or freshly restored) device:

new_device_do_i_have_to_pay_again

Anonymous (anonymous@undisclosed.example.com) — 2025-12-12T09:30:11+00:00

I need to use Premium features on a different phone or tablet. Do I have to buy it again? ---------- No, you don't. Your Premium is associated with your Locus Store account, NOT with your phone or tablet. * Go to Locus menu and log in with the account you used in Locus Store when purchased/subscribed to Premium

new_install_old_dir

Anonymous (anonymous@undisclosed.example.com) — 2022-03-22T08:46:38+00:00

New installation on a device with old app data ---------- Due to the recent changes in the Android file system, the transfer of the app data to the private folder in /Android/data/ directory will launch after the app installation. * install Locus Map * after the app initialization, the

new_install_second_app

Anonymous (anonymous@undisclosed.example.com) — 2022-12-20T11:42:17+00:00

New installation when the other Locus is installed too ---------- Due to the recent changes in the Android file system, apps can no longer share one data directory. It is possible to transfer the data from one Locus to the other though. The newly installed app can detect the other app on the device and offers to transfer its data:

no_google

Anonymous (anonymous@undisclosed.example.com) — 2025-11-05T13:53:31+00:00

Can I get the app without Google Play? * Yes, you can. Download the APK * allow installation from unknown sources on your phone * go to our public repository at * download the latest available app APK file and install it Get Premium Voucher

pro_to_lm4

Anonymous (anonymous@undisclosed.example.com) — 2025-10-08T13:59:06+00:00

How to migrate from Locus Map Classic to Locus Map 4 ---------- Locus Map is a complex software with many customization options. Before the transfer of your data from Locus Map Classic to Locus Map 4, please pay attention to the following: * Move the main app directory to the internal storage of your phone or tablet.

problem_display_online_map

Anonymous (anonymous@undisclosed.example.com) — 2025-12-19T08:52:01+00:00

A problem to display an online or WM(T)S map ---------- Sometimes, an online map or a map from a WMS or WMTS source can't be displayed. The app may indicate that the network is missing, although you are online. This usually happens on older Androids, and quite probably,

problem_login_store

Anonymous (anonymous@undisclosed.example.com) — 2025-12-18T14:10:47+00:00

Problems with log in to your Locus Account ---------- Log in to your Locus Account is required when you need to purchase and download products from Locus Store (maps, routes, features, graphics...), use Live tracking, sync your data, etc. The log in process is pretty simple as you can see

problem_with_install_from_google_play

Anonymous (anonymous@undisclosed.example.com) — 2022-04-12T16:17:00+00:00

Error during installation of Locus Map from Google Play ---------- Problem I would like to install Locus Map 4 or Pro from Google Play, but it either cannot be installed at all or the installation is not successfully finished. Reasons There may be several reasons for this. In the first place, it is important what you see on the app page at Google Play Store before the installation. If

problems_points_tracks_database

Anonymous (anonymous@undisclosed.example.com) — 2025-12-18T14:06:38+00:00

Problems with the database of points&tracks ---------- Locus Map uses the SQLite database system for storing data. This database is supported by all Android devices and is considered safe and convenient. However, it can rarely happen that the database gets damaged and the app ends up with an error.

question

Anonymous (anonymous@undisclosed.example.com) — 2020-10-07T14:29:25+00:00

Contacting Locus Team ---------- I've got a question, where can I ask? * first, try to find your answer in our User Guide >>. If you don't have time or energy for browsing, try SEARCH: [Search here!] * if User Guide or searching didn't bring any help, visit our HELPLDESK >> * try to find your answer among

single_update_both_apps

Anonymous (anonymous@undisclosed.example.com) — 2022-04-12T16:55:31+00:00

Update when both Locus Map 4 and Locus Map Classic are installed ---------- Older Android versions enabled sharing of the main app directory between Locus Map 4 and Locus Map Classic. This is no longer possible due to the recent changes in the Android file system. If you want to use your original data in updated Locus Map Classic after updating it together with Locus Map 4, please do the following:

single_update

Anonymous (anonymous@undisclosed.example.com) — 2022-04-12T17:01:16+00:00

Update of one app, the other is not installed ---------- Due to the recent changes in the Android file system the transfer of the app data to the private folder in /Android/data/ directory will launch after the app update. When only a single app is installed on the device (the other Locus is not installed), the data transfer is simple:

subs_cancel_data

Anonymous (anonymous@undisclosed.example.com) — 2025-11-11T15:12:01+00:00

What happens to the app and my data when Premium expires or is cancelled? ---------- The app If you are offline, e.g., on an expedition in the wilderness, and your Premium expires, nothing happens. Your app stays as it is with all Premium features. When you have subscribed to Premium and you get back to the civilization, the app gets online, and it finds out your Premium has expired, it gives you a

subs_cancel

Anonymous (anonymous@undisclosed.example.com) — 2026-03-31T07:23:42+00:00

How do I cancel the Premium subscription? ---------- Android You can cancel your subscription both via the Locus Map 4 app or via Google Play: Locus Map 4 * open the main menu > My Premium * tap Cancel subscription by the actually active item:

subs_discount

Anonymous (anonymous@undisclosed.example.com) — 2024-10-16T20:15:31+00:00

I've purchased Locus Map Classic. Will I get any discount from the Premium? ---------- Yes, we offer you exclusive discounts of 100% for one year of Silver Annual subscription and 50% for Gold Annual subscription. To claim the discount, please do the following:

subs_higher

Anonymous (anonymous@undisclosed.example.com) — 2025-11-05T14:19:13+00:00

What if I want to change my Premium plan? ---------- There are several possible options for migration between two Premium plans before the expiration of the current plan with immediate effect: Silver subscription to Gold subscription * Your old subscription is terminated at the moment of confirmation of the payment for the higher tier. The

support_for_hrm_monitors

Anonymous (anonymous@undisclosed.example.com) — 2026-02-19T15:38:18+00:00

What heart rate monitors and other sensors work with Locus Map? ---------- This list of supported devices is indicative only. It is based on the user's personal testing and reports. We do not guarantee it is complete or without mistakes. Bluetooth 2.0/3.0

transfer_of_locus_pro_licence

Anonymous (anonymous@undisclosed.example.com) — 2022-04-07T09:34:36+00:00

Is it possible to transfer my Premium to another account? ---------- No, it's not. But if you need it desperately, we can refund all your purchases and you can buy them again with another account. Just contact us at our helpdesk and send your Locus Store account addess.

use_sdcard_on_kitkat

Anonymous (anonymous@undisclosed.example.com) — 2020-11-26T14:54:26+00:00

Locus data on external SD card ---------- Important! Before Android 4.4.2., Locus Map was designed to work with SDcard as external storage space for all data related to the application - downloaded SQLite maps, point databases, SRTM data etc. After KitKat came on stage SD card reading/writing permissions were completely redefined:

wrong_gps_data

Anonymous (anonymous@undisclosed.example.com) — 2025-08-18T09:01:50+00:00

None, inaccurate or wrong GPS location and elevation ---------- Important! Get Locus Map permission for all-time access to location and exclude it from all means of battery optimization so that the app can run and access location data in the background. Instructions on how to do it are summed up