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manual:faq:change_email

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manual:faq:change_email [2026/02/06 14:43] mstupkamanual:faq:change_email [2026/04/21 13:44] (current) mstupka
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-====== Is it possible to change the address of my Locus account? ======+====== How to change the address of my Locus account? ======
  
 ---- ----
 +===== Log-in methods =====
  
-===== YES! ===== +Visit **[[https://web.locusmap.app|web.locusmap.app]]** and open your **user profile** (top right corner). Tap **Login methods**:\\ \\ {{ :manual:faq:faq09.jpg?nolink |}}
-**[[https://help.locusmap.eu/ticket/add|Please contact Locus Map support >>]]**+
  
-<WRAP center round todo+Here you can **manage the methods with which you log in** to your [[..:user_guide:locus_store:user_profile|Locus account]]. You can **add or delete** a Google, Apple, Facebook or email authentication method. You can also **change the email address or password** if you use email authentication.  
-More info coming soon.+ 
 +<WRAP center round tip
 +//For example, your primary Locus account uses Apple App Store authentication. But you also want to use your account on an Android device where you can't authenticate with Apple. So you add Google as a login method.//
 </WRAP> </WRAP>
  
 +==== Adding methods ====
 +
 +Tap the provider you want to add > re-log in to the current provider for security reasons > log in to the added provider:\\ {{ :manual:user_guide:webplanner:web88.gif?nolink |}}\\ If you are adding an email method, you are always prompted to **verify your email** by clicking the verification link sent to your mailbox. **It is not possible to add a method that is already used for another Locus account.**
 +
 +==== Changing email or password ====
 +You can change the email address or the password for the email method:\\ {{ :manual:user_guide:webplanner:web90.jpg?nolink |}} In each case, you are prompted to insert the **current password**. It is not possible to change the address of Google, Apple, or Facebook authentication methods.
 +
 +==== Deleting methods ====
 +Tap the **remove** button on the login method > perform security login to your primary method and confirm:\\ {{ :manual:user_guide:webplanner:web89.jpg?nolink |}}
 +
 +<WRAP center round info>
 +It is only possible to manage your log-in methods on the web at the moment. The option will be implemented into Locus Map apps later.
 +</WRAP>
  
manual/faq/change_email.1770385431.txt.gz · Last modified: by mstupka