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--- manual:faq:subs_higher [2021/03/16 09:17] – created mstupka
+++ manual:faq:subs_higher [2022/04/20 12:18] (current) – mstupka
@@ Line 1: / Line 1: @@
-====== What if I want to upgrade to a higher tier? ======
+====== What if I want to change my Premium plan? ======
 ----
-You can do so any time. Your old subscription is terminated at the moment of confirmation of the payment for the higher tier. The remaining unused money for the old subscription transfer to the new one and the payment term is postponed according to the sum recalculated according to the new subscription.
+There are several possible options for migration between two Premium plans before the expiration of the current plan with immediate effect:
+===== Silver subscription to Gold subscription =====
-**Example**: //Albert has a monthly subscription to the **Silver** tier of Locus Map. This subscription costs him **1 € per month**, and it renews on the first of the month.
+  * Your old subscription is terminated at the moment of confirmation of the payment for the higher tier. The **remaining unused money for the old subscription is transferred to the new one** and the payment term is postponed according to the sum recalculated according to the new subscription.
-On April 15, Albert chose to upgrade to the annual version of the **Gold** subscription, which costs **24 € per year**.
+**Example**:
+//Albert has a monthly subscription to the **Silver** tier of Locus Map. This subscription costs him **1 € per month**, and it renews on the first of the month.//
+//On April 15, Albert chose to upgrade to the annual version of the **Gold** subscription, which costs **24 € per year**.//
+//Albert’s **Silver** subscription ends immediately. Since he paid for a full month (April 1-30) but upgraded halfway through the subscription period, half of a month’s subscription (0.5 €) is applied to his new subscription. However, since that new subscription costs 24 € per year, the 0.5 € credit balance pays for only one week (April 16-23), so on April 24, he is charged 24 € for a new subscription and another 24 € on April 24 of each year following.//
+===== Silver subscription to one-time Gold =====
+  *  We'll suspend your Silver subscription while you enjoy the one-time Gold. After the end of the one-time payment period, the subscription term will continue until its full length expires.
+===== One-time Gold to one-time Silver  =====
+  * We will use your remaining funds for the original Gold to extend the new one-time Silver purchase accordingly.
+===== Shorter one-time Premium to longer one-time Premium of the same level =====
+  * We’ll add the unused time of the original period to your new one-time purchase.
+===== One-time Silver to one-time Gold =====
+  * The app will be switched to Gold immediately. The funds for the remaining Silver will be used to extend the new one-time Gold period accordingly.
+===== One-time Premium to subscribed Premium of the same level =====
+  * We’ll use the remaining funds for the original one-time period to extend the new subscription term accordingly.
+===== One-time Silver to Gold subscription =====
+  * The app will be switched to Gold immediately. The funds for the remaining Silver will be used to extend the new Gold subscription term accordingly.
+===== One-time Gold to Silver subscription  =====
+  * We’ll use your remaining funds for the original Gold to extend the new Silver subscription term accordingly.
+<WRAP center round info>
+Other options for the transfer of the Premium plan are possible only** after the expiration of the full period** of the first plan.
+</WRAP>
-Albert’s **Silver** subscription ends immediately. Since he paid for a full month (April 1-30) but upgraded halfway through the subscription period, half of a month’s subscription (0.5 €) is applied to his new subscription. However, since that new subscription costs 24 € per year, the 0.5 € credit balance pays for only one week (April 16-23), so on April 24, he is charged 24 € for a new subscription and another 24 € on April 24 of each year following.//

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