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====== A problem to display an online or WM(T)S map ======

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Sometimes, an online map or a map from WMS or WMTS source can't be displayed. The app may indicate that the network is missing although you are online. This usually happens on older Androids and quite probably, **it is caused by a missing certificate of the map web service in your device**.
===== How to fix it =====
  * **open the map web service** in a web browser on your PC
  * click the button on the left from the URL and go through the menus to the **certificate detail**:\\ {{ :manual:faq:faq01.jpg?nolink |}}\\ {{ :manual:faq:faq02.jpg?nolink |}}
  * **export the certificate**:\\ {{ :manual:faq:faq03.jpg?nolink |}}
  * **copy** the certificate file to your **phone storage**
  * open your phone's system settings > search for a certificate installation:\\ {{ :manual:faq:faq04.jpg?nolink |}}\\ {{ :manual:faq:faq05.jpg?nolink |}}
  * **install the certificate**
  * **restart** Locus Map

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