{{ :manual:ic_question_alt.png|}}====== FAQ ======

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==== Contacting us ====
  * [[manual:faq:question|Have a question, problem, idea?]]
  * [[manual:faq:getting_involved|How to help with app development?]]

==== Installation ====

  * [[manual:faq:problem_with_install_from_google_play|Error during installation from Google Play]]
  * [[manual:faq:move_to_new_phone|How do I move Locus Map to another phone or tablet]]
  * [[manual:faq:pro_to_lm4|How do I safely migrate my Locus Map Classic data to Locus Map 4?]]
  * [[manual:faq:change_email|Is it possible to change the address of my Locus Account?]]
  * [[manual:faq:no_google|Can I get the app without Google Play?]]
  * [[manual:faq:devices_older_android|Older versions of Locus Map]]

==== Premium and other payments ====

  * [[manual:faq:accepted_payments|Accepted payment methods]]
  * [[manual:faq:subs_cancel|How do I cancel the Premium subscription?]]
  * [[manual:faq:subs_cancel_data|What happens to my data after cancelling/expiration of Premium?]]
  * [[manual:faq:subs_higher|How can I change my Premium plan?]]
  * [[manual:faq:subs_discount|I've purchased Locus Map Classic. Will I get any discount when I buy the Premium?]]
  * [[manual:faq:subs_differences|What are the major differences between Premium Silver features and Locus Map Classic? They look the same.]]
  * [[manual:faq:new_device_do_i_have_to_pay_again|I need to use Premium on a different phone or tablet. Do I have to buy it again?]]
  * [[manual:faq:transfer_of_locus_pro_licence|Is it possible to transfer my Premium to another account?]]
  * [[manual:faq:how_much_does_locoin_cost|How much is LoCoin?]]
  * [[manual:faq:free_maps_for_new_users|Three free LoMaps for new users]]
  * [[manual:faq:locus_pro_invoice|When do I get the invoice for purchasing/subscribing to Premium?]]

==== Troubleshooting ====

  * **[[manual:faq:issue_reporting|Crash and other faults]]**
  * [[manual:faq:how_to_create_debug_log|How to create an error message/log?]] 
  * [[manual:faq:gps_lost_fix_android6|Losing GPS location or app killed in stand-by mode]]
  * [[manual:faq:android_11_filesystem|How to handle the app data on the new Android 11+ file system?]]
  * [[manual:faq:locus_performance|How to improve app performance?]]
  * [[manual:faq:wrong_gps_data|Inaccurate or wrong GPS location and elevation]]
  * [[manual:faq:problems_points_tracks_database|Problems with points&tracks database]]
  * [[manual:faq:problem_login_store|Problems with log in to Locus Store]]
  * [[manual:faq:problem_display_online_map|A problem to display an online or a WM(T)S map]]
  * [[manual:faq:locus_on_external_sdcard|Locus Map on the external SD card]]
  * [[manual:faq:bt_sleep_issues|Bluetooth sleeping issues]]
  * [[manual:faq:disappearing_data|Disappearing maps, points and tracks]]
  * [[manual:about:permissions|Why app needs access to media and other permissions?]] 
  * [[manual:faq:access_bing_google_yahoo_nokia_maps|Why Bing, Google, Yahoo or Nokia/Ovi maps are not available?]]
  * [[manual:faq:support_for_hrm_monitors|Supported heart rate monitors and other BT/ANT+ sensors]]
==== Other how to... ====
  * [[manual:faq:how_to_navigate_offline#lorouter_offline|How to navigate and plan routes offline?]]
  * [[manual:faq:how_to_add_map_shading|How to work with elevation data?]]
  * [[manual:faq:how_to_calibrate_compass|How to calibrate compass on my phone?]]
  * [[manual:user_guide:tracks:recording:trainingmanager|How to set up the Audio coach?]]
  * [[manual:user_guide:functions:measure|How to measure distances and areas?]]
  * [[manual:user_guide:mainscr_lpanel#clean_up|How to clear the map screen?]]