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manual:faq:issue_reporting [2021/11/10 11:14] – mstupka | manual:faq:issue_reporting [2022/01/21 11:05] (current) – mstupka | ||
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====== Locus Map Crash ====== | ====== Locus Map Crash ====== | ||
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When the application unexpectedly stops or closes down and a crash pop-up window is displayed... | When the application unexpectedly stops or closes down and a crash pop-up window is displayed... | ||
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- Try to **repeat the error action** at least once more. | - Try to **repeat the error action** at least once more. | ||
- **Describe precisely the steps that lead to the issue** and write them down step by step. Please describe the procedure in detail so that we can repeat the steps you have taken - **simulate your problem**. | - **Describe precisely the steps that lead to the issue** and write them down step by step. Please describe the procedure in detail so that we can repeat the steps you have taken - **simulate your problem**. | ||
- | - if you are using Locus version 4.3 and higher, **copy your user ID** (menu > about app/ | + | - if you are using Locus version 4.3 and higher, **copy your user ID** (menu > about app/ |
- contact us at [[mailto: | - contact us at [[mailto: | ||
====== Something doesn' | ====== Something doesn' | ||
In this case please follow **[[manual: | In this case please follow **[[manual: |