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manual:faq:classic_no_discount

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manual:faq:classic_no_discount [2026/06/03 08:30] – [You're signed in with a different Locus account] mstupkamanual:faq:classic_no_discount [2026/06/15 16:08] (current) mstupka
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   * **You've already used the discount**   * **You've already used the discount**
   * **You subscribed at the discounted price before, then cancelled during the trial**   * **You subscribed at the discounted price before, then cancelled during the trial**
 +  * **You purchased a one-off Premium, which is not discounted.** 
   * **Still don't see it?**   * **Still don't see it?**
  
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 **What to do**: Get in touch with our support team and let us know this is what happened. We'll restore the discount for you manually. **What to do**: Get in touch with our support team and let us know this is what happened. We'll restore the discount for you manually.
 +===== You purchased a one-off Premium, which is not discounted =====
 +**Only the Premium subscription is discounted**. One-off purchases of the Premium plan are not subject to the discount and are only available at the full price. If you select this option by accident, you can cancel your purchase within 48 hours via Google Play. Later, you can [[mailto:locus.map@asamm.com|contact us]] for manual cancellation and refund.
 ===== Still don't see it? ===== ===== Still don't see it? =====
  
 If none of the above seems to apply to you, we're happy to dig into it. When you contact us, it helps to include: If none of the above seems to apply to you, we're happy to dig into it. When you contact us, it helps to include:
  
-  * The email address / Locus account you used in Locus Map Classic+  * The email address / Locus account you used in Locus Classic
   * The account you're currently signed into in Locus Map 4   * The account you're currently signed into in Locus Map 4
   * Roughly when you used Classic and whether you remember signing in to the Locus Store   * Roughly when you used Classic and whether you remember signing in to the Locus Store
  
 **[[mailto:locus.map@asamm.com|Drop us a line]]** and we'll sort it out together. **[[mailto:locus.map@asamm.com|Drop us a line]]** and we'll sort it out together.
manual/faq/classic_no_discount.1780468226.txt.gz · Last modified: by mstupka